Privacy policy
How we collect, use and protect your personal information when you use easyrxdrug.com or order from us.
- We collect only what we need to process, deliver and support your order.
- We never sell or rent your personal data.
- We share it only with services that help run the shop, or when the law requires it.
- You can ask to see, correct, export or delete your data.
- Questions? Email [email protected].
Last updated October 2026 · [email protected]
What we collect and why
The information you give us, what we collect automatically, and how we use it.
Who we are
EasyRxDrug runs the website easyrxdrug.com. This policy explains how we collect, use and protect your personal information when you use our site or order from us, in line with the data protection laws that apply to us.
Information we collect
What you give us: your name, email address, postal address, phone number and payment details, any answers you give to the medical questions at checkout, and anything you write to us.
What we collect automatically: your IP address, browser type, device information and how you use the site, such as the pages you visit and how long you stay.
If you leave a comment: what you type in the comment form, plus your IP address and browser details to help us catch spam.
How we use your information
We use it to process and deliver your orders, answer your questions, improve our site and services, keep the site secure and meet our legal obligations.
We only send you promotional emails and updates if you’ve agreed to receive them.
Cookies and sharing
The small files we use, and who else may see your data.
Cookies and tracking
Cookies are small files stored in your browser. We use them to remember your preferences, keep your basket and login working, and measure how the site performs, for example with Google Analytics.
Login cookies last two days, or two weeks if you tick “Remember me”. Screen-option cookies last a year. If you leave a comment, you can choose to save your name and email in a cookie for a year so you don’t have to type them again.
You can block or delete cookies in your browser settings, but parts of the site, such as checkout, may not work properly without them.
Who we share your data with
We never sell or rent your personal information. We may share it with:
- service providers that help us run the site and process orders, such as our payment processor, delivery companies and analytics tools
- spam-protection services that check comments and form submissions, such as Google reCAPTCHA
- authorities, when the law requires it or to answer a lawful request
- a buyer or partner, if our business is merged or sold
If you ask for a password reset, the reset email includes the IP address the request came from.
Embedded content from other websites
Some pages may include embedded content, such as videos or images, from other websites. That content behaves as if you’d visited the other site, which may collect data about you, use cookies and track your interaction, especially if you’re signed in there. We don’t control those sites, so please check their privacy policies.
Keeping and protecting it
How long we keep your data, how we protect it and what you can ask for.
How long we keep your data
We keep personal data for as long as we need it to manage your orders and support, meet legal obligations and run the business.
Comments and their details are kept indefinitely, so we can recognise and approve follow-up comments automatically. If you create an account, you can see, edit or delete your profile details at any time, except your username.
Your rights
You can ask us to:
- give you a copy of the personal data we hold about you
- correct anything that’s wrong or incomplete
- delete your data, unless we must keep it for legal, administrative or security reasons
- send you your data in a machine-readable format
- stop using your data for certain purposes
To make a request, email [email protected].
Security
We use technical and organisational measures, including SSL encryption at checkout, to protect your data from unauthorised access, use or disclosure. No method of sending or storing data over the internet is completely secure, so we can’t guarantee absolute security.
Changes to this policy
We may update this policy from time to time. When we do, we’ll post the new version on this page and change the date at the top. Please check back now and then.
Questions about your data?
Email us to ask a question or make a request about your personal information. We’ll reply as soon as we can.